Technical & Application Support
Need assistance with a Codepoint (codepoint) mobile or web application? Our engineering support team monitors requests daily.
Direct Support Channels
- App Support & Bug Reports: support@codepoint.co.za
- Consultancy & Partnerships: hello@codepoint.co.za
- Response SLA: Within 1 business day (Monday – Friday, 08:00 – 18:00 SAST / UTC+2)
Account & Data Deletion Requests
If you wish to delete your account or personal data associated with any codepoint iOS or Android application:
- Open the application and navigate to Settings → Account → Delete Account, or
- Send an email to support@codepoint.co.za with the subject line
Account Deletion Requestand the email address or identifier linked to your account. All requests are processed within 48 hours.